How to fix the error of not converting Messenger accounts

Switch accounts on Facebook Messenger is a feature that helps users log into multiple Messenger accounts at the same time on one device. However, recently many users have encountered the situation of not being able to switch to another account to use. You want to fix this error, but don't know how? Therefore, today Download.com.vn will introduce some ways to Fix the error of not switching accounts on Facebook Messenger.

Facebook Messenger is one of the free calling and texting social networking applications being used by many people on phones and computers. In particular, in this application we can easily log in and use multiple Messenger accounts at the same time. Next, we would like to invite you to follow the article How to fix the error of not converting Messenger accounts.

Some ways to fix the error of not converting Messenger accounts

Why can't I switch Messenger accounts?

Currently, there are many users using 2 to 3 Facebook accounts. When a problem occurs when we cannot switch Messenger accounts, it will make us feel inconvenient. Or someone borrowed my phone to log into Messenger, but when I switched back to my account, it couldn't work.

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Therefore, my Messenger application encountering this error can come from many reasons such as:

  • There's something wrong with your mobile device or Messenger app.
  • Your phone is losing network connection.
  • We are turning on applications and features that cause conflicts with Messenger.

Wait a while until Messenger fixes the error

If people are having problems switching Messenger accounts, then these errors or glitches are most likely due to the Messenger app itself or the Messenger app server not working. Usually, when the problem lies with the application, the Messenger developer is certainly aware of and is working to resolve these errors.

In this case, users cannot do anything to fix the error, so just wait until the error is resolved from the Messenger developer side or the Messenger server is operational again.

Check Wifi connection, mobile network

Check network connection

One of the reasons we cannot transfer Facebook Messenger accounts is because the wifi or mobile network connection is too weak and unstable. To fix this error, we just need to find a place with good 4G quality and try switching accounts again.

Restart your phone

Restart your phone

This method not only helps us fix errors in the Messenger application but also in other applications on the phone by restarting the phone. This is a simple and extremely effective method.

Log out of all accounts and then log back in

Sometimes there is something wrong with Meta's server that causes Messenger to fail and make it impossible to log in and use other accounts. To fix this error, you need to delete all Facebook accounts, then log back in. To do this, follow these steps:

Quick start Guide:

Open the Facebook Messenger app > Tap account icon > Tap the item Switch accounts > Press and hold on account > Tap trash icon > Touch the button Remove > Click on the item More account > Log back into your Facebook Messenger account.

Detailed instructions:

Step 1: Open the Facebook Messenger application on your phone. Then, press in representative image in the upper left corner of the screen.

Step 2: Next, tap the item Switch accounts.

Click on the representative image

Click on Transfer account

Step 3: At interface Switch accounts, Tap and hold on accounts that I deleted, then clicked trash icon.

Step 4: A notification window appears on the screen “Remove this account“, Press the button Remove.

Tap the trash icon

Click the Remove button

Step 5: Return to the Account Transfer interface, touch the item More account.

Step 6: This time, we will Log in again to another Facebook account mine.

Click Add account

Log back into your Messenger account

Update to the new version of the Messenger application

Sometimes because we have not updated the latest version of the Messenger application, there will be a situation where we cannot switch accounts. To fix this error, you need to update the application to the new version. To do this, we will follow the steps below:

Quick start Guide:

Open the app store Google Play > Search for the Facebook Messenger app > Press the button Update > Press the button Open.

Detailed instructions:

Step 1: Open the Google Play app store on your phone, then Search for the Facebook Messenger app.

Step 2: Next, tap the button Update.

Step 3: Wait a moment for the application update process to complete, then click the button Open and perform account conversion.

Click the Update button

Click the Open button

Clear the Messenger app's data storage

Unable to switch accounts may be because the application cache is full. To fix this error, follow the steps below:

Quick start Guide:

Touch and hold the app logo > Click on the item Application information > Tap the item Storage usage > Tap the item Clear cache.

Detailed instructions:

Step 1: First, we will Press and hold on the Messenger app icon on the phone's home screen.

Step 2: Once there, tap the item Application information.

Step 3: In the Application Information section, click on the item Storage usage.

Step 4: Next, tap the item Clear cache.

Tap on Application info

Tap Storage Usage

Click on Clear cache

Turn off Battery saving mode

If you turn on Battery Saver mode for a long time, it will also affect the account switching of the Messenger application. To fix this error, follow the steps below:

Step 1: We will Swipe the toolbar from the top of the screen to the bottom.

Step 2: Touch the item Battery saving modeto turn this mode off or on.

Tap on Battery saving mode

Turn off Battery Saver Mode

Uninstall and reinstall the Messenger app

Step 1: At the phone's main screen, long press on the Messenger app icon, then click on the item Uninstall.

Uninstall the application

Step 2: Open the Google Play app store on the phone. Already Search for the Messenger app.

Step 3: Next, touch the button Setting.

Step 4: Wait a moment for the application download process to be completed on your phone, then click the button Open and log back into your Messenger account.

Click on Settings

Click the Open button

Turn off applications that block ads and notifications on your device

Because they don't like being bothered, some phone users often install additional applications that support blocking ads and notifications. However, these applications can cause using applications like Messenger to encounter certain problems, one of which is switching accounts.

Therefore, to fix this, we need to turn off and delete applications that block ads and notifications. Then check to see if the Messenger account has been converted as usual or not.

Check your phone's compatibility with the Messenger app

If you're having trouble switching accounts in Messenger, first check your phone's compatibility with the Messenger app.

If the phone is not compatible with the Messenger app then use another phone that is compatible with the Messenger app, the Messenger app will work fine and the problem will be resolved.

Restart the device

If the above solutions don't work, then sometimes the problem is with the device and not the Messenger app. So, close the Messenger app and restart your device. After restarting your device, the Messenger app will likely work normally again.

Hopefully after following this article, you can easily and fix the error of not being able to switch accounts and use another account on the Facebook Messenger application.

Wishing you success!

Update at 10:06 - 18/01/2024
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