Most people cannot live without Facebook, spending a lot of time surfing this social network during the day. It’s even the first thing everyone does in the morning, maybe due to personal preferences or work requirements. Regardless of the purpose, not being able to log into your Facebook account is a problem that needs to be solved.
One way to fix the problem Facebook cannot log in is to use the forgot password feature to receive a link to create a new password sent to your email. However, that is not the only way, so let’s continue reading the article and find outWays to fix Facebook error of not being able to log in to continue discovering interesting content on this social segment.
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Recover Facebook account
If you forget your Facebook login information such as email, phone number or password, users can try to recover their Facebook account using the step-by-step instructions below.
Go to the Facebook login page in your browser and click Forgot account below password. People can also go directly to https://facebook.com/login/identify.
- In the account search window, users will be asked to enter the email address or phone number registered to their Facebook account. Let’s do that and move on.
- Then choose a recovery method and enter the verification code received to identify your account.
- Enter a new password to reset your Facebook password and access your Facebook account again
Tip: If you don’t remember your login email or phone number, you can use a different email or phone number listed on your Facebook account. If you can’t remember your email, phone number, and password, there’s little chance of getting your account back.
Clear browser cache and cookies
Facebook login error problem can be caused by browser cache and cookies. Users can try clearing their browser cache and cookies to see if this fixes the issue of not being able to log into Facebook.
For example, open the Chrome browser, click the three-dot icon in the upper right corner, click Other tools. Then choose Clear browsing datacheck the option cache and cookiesselect the time range and click the button Delete data to clear Chrome’s cache and cookies.
Change to another browser to log in to Facebook
To determine whether it is a browser error or not, people can change to another browser such as Microsoft Edge to log into their Facebook account. If you can log into Facebook on another browser, users can update or reinstall the original browser to fix the problem.
Check Facebook server status
If all troubleshooting fails, the cause of Facebook crashing may be the server. To check Facebook server status, people can visit a website like Downdetector. It will also indicate whether the Facebook error is limited to a specific region or not. If the server is down, there’s nothing people can do but wait for Facebook to fix the problem.
